Still Waiting!

It has been 12 days now and we are still waiting to hear back from the hospital. Our original contact number is now dead. I have sent an email to the address on the last letter we received with no response and Dan has now left messages on another two answerphones with still no response. Next step is to look for an email address for the ACU itself rather than the PGD team and hope they can shed some light. Have we started or not? Going slowly mad here!